Game reports¶

Individual games and setups may have unique issues, and we welcome reports on how games function on your setup.

Tool added in revision 66

We bundle a tool with the Steam snap that makes it easy for you to collect system information and open a discussion or issue about a game.

Reports and issues¶

Discussion posts are a way to communicate a game’s functionality with your setup. They can be used to discuss workarounds with other users of the Steam snap and troubleshoot common issues.

If the game, your setup, or other users’ setups exposes a new problem, an issue should be opened.

The maintainers of the Steam Snap try to fix issues quickly. Discussions help reduce issue clutter, so the maintainers can focus on new issues.

Submit reports and issues from the Steam snap¶

Reports and issues can be created using a graphical dialog.

Graphical dialog added in revision 165

To use it, follow the steps below:

Ensure system-observe and hardware-observe are connected:

snap connect steam:system-observe
snap connect steam:hardware-observe

Right click Steam and select Report, or run snap run steam.report from a terminal.
If the necessary snap connections aren’t enabled, you’ll be prompted to connect them.
The report tool may take a few seconds to gather information.
Copy the resulting report, or use the buttons to open a new issue or discussion with your report information auto-filled.

Reporting from the terminal¶

The CLI version of the report tool can still be used:

snap run steam.report --cli

File an issue¶

Check existing issues for information regarding any issue you may have first.

If nothing exists, open a new issue describing your problem.

Here is some helpful information that you can include with your issue:

Steam Snap and snapd versions
Proton version(s)
System/GPU information
Any relevant logs

You may use the Steam Report tool to gather most of this information automatically, by running:

snap run steam.report --cli --no-submit