Talk to us about Launchpad

Important

This document has been migrated from help.launchpad.net as is, and has not yet been revised. The content might be outdated, links and images could be broken. We are aware and will fix any issues as soon as possible.

Whether you need advice on using Launchpad or you want to help improve Launchpad itself, we’re always keen to hear from you.

Getting help and offering feedback

Login issues

Trouble logging into Launchpad? get help for the Ubuntu Single Sign-on service, which provides the Launchpad login service.

If you’re having trouble logging into Launchpad, you can get help:

Check the system status page on Twitter for current known issues and details of any workarounds.

Other issues

Who to contact

TODO: See who is on help duty <HelpRotation> today.

Post a question

We use Launchpad Answers, and you can discuss pretty much anything Launchpad-related by asking a question.

Chat with us

If you want to discuss your suggestion with a member of the Launchpad team, visit us in #launchpad on irc.libera.chat. You can also join us on the Launchpad users team mailing list.

Email us

If you need to speak to us in private, send your message to feedback@launchpad.net. This address receives a lot of correspondence and the response time here is slower than with any of the other methods.

Inappropriate content

If you come across spam, offensive material or other inappropriate content in Launchpad, please report it to us using one of these methods.

Helping to improve launchpad

Report a bug

No matter where in Launchpad you found the bug, report it against the launchpad project in Launchpad.

Write a blueprint

If you have an idea for a new feature, search the Blueprint Tracker to see if it has already been planned or discussed. If not, write up a summary and discuss it with the Launchpad team on IRC.

Thanks for helping us make Launchpad a great place to develop free software.