Launchpad email interface¶
Important
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Launchpad’s bug tracker sends you email about the bugs you’re interested in. If you see something that requires your attention - for example, you want to comment on a bug - rather than leaving your email client to fire up a web browser, all you need to do is reply to the email.
It’s not just limited to replying to bug notifications, though. The bug tracker’s email interface allows you to do just about everything you can in the web interface. Within time, you may find that email is the main way you interact with the bug tracker.
Anatomy of an email to the bug tracker¶
Let’s look at the elements of a bug report email:
From address: the address from which you send the email must be registered in your Launchpad account.
To address: new@bugs.launchpad.net for new bugs;
bugnumber@bugs.launchpad.netto manipulate an existing bug report;edit@bugs.launchpad.netfor bulk edits.Subject: Launchpad uses this as the bug report or comment summary.
Email body: the text of your email forms the bug report or comment detail. This is also where you can supply commands to manipulate the bug.
That last item, the email body, needs a little more explanation. When you want to use one of the email interface’s commands, you need to start the line with a space. Otherwise, Launchpad will treat your command as a comment only and not as a command.
Note
All commands are also posted as a comment to the bug. This is something we plan to fix.